Past and Current Assignments & Client Base
The company has been engaged in various assignments both in Kenya and other countries in the region. Below are some of the organizations that Inspired Resource Centre and has partnered with in capacity building. Some of the engagements have been at individual level by the experts working for Inspired Resource Centre & Consultancy while others have been at company level.
| Training/assignment | Clients |
| Organizing and facilitating Effective Sales & Marketing | – Centenary Bank Uganda Limited-Uganda – Bank of Kigali- Rwanda – Orient Bank Uganda Limited-Uganda – Kenya Commercial Bank- Uganda Limited – Somali Bankers Association SBA (5 Banks) – NMB –Bank TZ – Space & Style Ltd |
| Organizing & facilitating Customer Service & customer relationship Management | – Dhamini Sacco – Tai Eagle Group Limited – Kenya Women Microfinance Bank – CRDB Bank Tanzania – Bank of Africa – Tanzania Limited – KCB- Tanzania Limited – Faulu Bank- Kenya – Family Bank- Kenya – HFCK Group- Kenya – Exim Bank -Tanzania – NMB Bank- Tanzania – Access Bank Tanzania – KCB Burundi Limited – Dimkes Sacco/Fosa-Kenya – Siraji Sacco Society Limited – Kenya Revenue Authority – Oryx Energies- Tanzania – Siginon aviation limited – Bizsure Insurance |
| Business growth through Customer Relationship Management | – NIC Bank- Kenya – KCB- Tanzania – Bank of Africa -Tanzania – KCB Burundi Limited |
| Train of Trainers | – Several MFIs in Ethiopia – National Association of Microfinance- NGR – Access Bank Tanzania Limited – Ardaita Ethiopia- Cooperatives – ABC Bank Kenya Limited – Sinapi Aba- Ghana – Centenary Bank Uganda Limited – Kenya Women Microfinance Bank (KWFT) – Open for 5 different Banks in Tanzania – Faulu Microfinance Bank-Kenya – Trade& Development Bank (TDB) – NCBA – Nas Siginon Aviation |
| Call Centre Management documentation and operational skills | – Family Bank Kenya Limited – AB Bank Rwanda – KWFT – I&M Bank |
| Education Finance (Opportunity international) | – Aggar Microfinance – Ethiopia – DFCU Bank- Uganda – Letshego Kenya Limited – Stanbic Uganda Limited – Opportunity Bank Uganda Ltd- Uganda – Sinapi Aba Ghana Limited (Bank)- Ghana – Musoni MFI- Kenya – Faulu Microfinance Bank-Kenya |
| Customer satisfaction survey & Mystery shopping | – KCB- Tanzania Limited |
| Medium and Small micro Enterprise (MSME) seminars | – Family Bank customers -NIC Bank |
| E ective Business etiquette & interpersonal relationship | – Centenary Bank Uganda Limited-Uganda – Bank of Kigali- Rwanda* – Orient Bank Uganda Limited-Uganda – Kenya Institute of Bankers (KIB) |
| Business Continuity management | – Agano Consulting Limited (Their client) – Kenya Institute of Bankers (KIB) |
| Strategic Management | – Dhamini Sacco- Kenya – St. Patrick’s Academy- Kenya |
| Leadership, supervisory skills and Corporate Governance | – TubeaMoi Sacco – Mwanza Tanzania – Nabosa Sacco & Housing- Nanyuki Kenya – Pwani Tuinuane Sacco- Malindi Kenya – Kilimo services sacco society limited – Sunrays Sacco- Nyamira – Kibwezi Cooperative society – Purity mango farmers cooperative society – Ganga ward cereal, horticulture small scale growers and marketing – Magunas Supermarkets – EcoBank Tanzania Limited |
| Communication & Report writing | – Kenya school of Monetary Studies – Dhamini Sacco- Kenya |
| Team Building (Teamwork) facilitation and coordination | – Childline Kenya – Family Bank of Kenya- Business club – FSA Kikuumini- Wote Makueni – Kenya Ports Authority Pension scheme – Meru county microfinance Corporation – KWFT bank Branch – Enkii Boys Secondary School – Amotech (E.A) limited – OLX Company Kenya Limited – Others in the process of doing trainings – Magunas Supermarkets – I&M Bank – Dimkes Sacco – Privatization Commission of Kenya – Agriculture and Food Authority |
| Ethics and Integrity | – Various participants (Kenya school of Government) |
| Various professional Soft skills | – Effective Presentation skills- CIC Asset management – Effective telephone management skills- Sanlam Kenya – Driving a culture of Service Excellence- Sanlam – Stakeholder engagement: Focusing on a win-win approach- HELB – Leadership: Driving performance – Pioneer FSA – Change & Transition- KPA Pensions – Personal Financial Management- Eco Bank Tanzania |
| Motivational (Inspirational) speakingVarious schools | – The power of self-love – The power of self-believe – The power of self-discipline – The power of focus – Aiming at a target – The Power of Attitude – Time Management – Managing anxiety – Potential maximization – The power of focus – Confidence – Finishing strong |
| Webinar topics | – Time management & productivity – Superior customer service during the pandemic – Creating a memorable customer experience – Etiquette of working from home – CRM during the pandemic – Fight or Flight- Keeping your business healthy – Change and crisis management – Preparing for post Covid 19- the new Norm – Effective communication – Agility (The future of Businesses) |