Areas of Expertise

Inspired resource Centre & consultancy Limited conducts inhouse trainings as well as open
training. The delivery is done to ensure the set objectives are achieved. The content is
customized per client’s need and delivered as per the needs and levels of the participants

Areas of Expertise

Effective Sales process & Marketing - Business development

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Business growth through Customer Relationship Management

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Effective Customer Service Skills - Customer Experience

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Contact Centre/Call Centre Setup, Management and Operation Skills

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Social media management

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Train of Trainers (ToT)

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Business Continuity management (BCM)

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Communication & Report writing

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Customer satisfaction Surveys and Mystery shopping

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MSME seminars & workshops

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Business Management, strategy plans and implementation

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Leadership, supervisory skills and Corporate Governance

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Team Building (Thematic Tailor made & facilitation)

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Motivation (Inspiration) talks to schools and colleges

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Various Tailormade Programs - As per request/demand from organizations:

Effective Presentation skills, Effective Telephone management skills, Driving a culture of Service Excellence, Stakeholder engagement: Focusing on a win-win approach, Leadership: Driving Performance, Culture Change, Strategy session facilitation, Driving a performing team.

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